![]() ![]() Hitchens was able to retrieve his cash, but a dozen or so Binance.US users who spoke with CoinDesk still have their coins stuck in limbo. Related: Thiel, Novogratz Back $10B Funding for Block.one’s New Crypto Exchange Subsidiary (And, by the way, Catherine Coley is stepping down, to be replaced by former Acting Comptroller of the Currency Brian Brooks). Out of desperation he sought information online and wound up texting the mother of Binance.US CEO Catherine Coley so he could get his funds unstuck. 8, but he received emails from Binance complaining about the chargeback still a week later, according to screenshots shared with CoinDesk. Hitchens paid the chargeback to reconcile his balance on Feb. “Then Binance informed me that the hold was because of a $20 chargeback on my account for a transfer I never made.” ![]() “I traded in some harmony tokens for and couldn’t withdraw them,” Hitchens told CoinDesk. Related: Dfinity’s ICP Token Sees Extreme Price Volatility Amid Bevy of Exchange Listingsīut then Binance.US froze his account for what he called “little to no reason.” When he opened his Binance US account last year, he thought he was doing the responsible thing by moving his funds off Binance’s original exchange to deposit them onto the Uncle Sam-approved counterpart, as he was prompted when Binance began sweeping U.S. The names of all clients cited in this article have been replaced by pseudonyms to protect their privacy. and around the globe have had their accounts frozen for unconventional reasons. But since at least late 2020 Binance users from the U.S. It’s not uncommon for exchanges to have downtime or freeze withdrawals at times of hot market activity. ![]() Please refer to our Terms of Use for more information.īinance.US reserves the right in its sole discretion to amend or change or cancel this announcement at any time and for any reasons without prior notice.Binance Global exchange halted withdrawals Monday in a “temporary suspension” that affects all its users, as did other exchanges such as Coinbase. Binance.US is not responsible for any loss that you may incur from price fluctuations when you buy, sell, or hold cryptocurrencies. The volatile and unpredictable nature of the price of cryptocurrencies may result in a significant loss. Risk warning: Buying, selling, and holding cryptocurrencies are activities that are subject to high market risk. Binance.US shall not be liable for any consequences thereof. The ownership of any investment decision(s) exclusively vests with you after analyzing all possible risk factors and by exercising your own independent discretion. Binance.US does NOT provide investment, legal, or tax advice in any manner or form. ![]() We make no representation or warranty of any kind, express or implied, regarding the accuracy, validity, reliability, availability, or completeness of any such information. All information is provided on an as-is basis and is subject to change without notice. Legal disclaimer: This material has been prepared for general informational purposes only and should NOT be: (1) considered an individualized recommendation or advice or (2) relied upon for any investment activities. Tap the final confirmation window to complete the account disable process.ĭownload the Binance.US app to trade on the go: iOS | Androidįollow us to stay up to date with Binance.US news and announcements: If ok to proceed, tap "I Understand" to confirm the action.Ĥ. From your 'Home' screen, tap your ' Profile Icon' in the top-left corner.ģ. Click the final confirmation window to complete the account disable process.ġ. If ok to proceed, click "Disable Account" to confirm the action.Ĥ. Click the yellow Disable Account button.ģ. Scroll down to the bottom of your dashboard (home page) and find the 'Disable Account' widget. Log in to your Binance.US account on the web.Ģ. Pursuant to our Privacy Policy, we will only retain your personal information for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting obligations or to resolve disputes. All information about the account and funds will remain on the account and will only be accessible once reactivating. Note: Disabling your account does not "delete" your account and all actions are reversible. If you wish to reactivate your account, please refer to our support article here. Please follow the instructions below for a step-by-step guide on disabling your Binance.US Account. Please note that all Binance.US account activity will be canceled, and access will be prevented once the process is complete. This article will explain how to disable your account without submitting an inquiry to Customer Service. ![]()
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